Gurus 911, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit www.gurus911.com and use our services.
By accessing or using our website, you agree to the terms of this policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Location (city, state)
- Payment details (processed securely via third-party provider)
- Account login details
b. Service Information:
- Service categories selected
- Projects posted or accepted
- Messages and communications on the platform
c. Technical Data:
- IP address
- Browser type and device information
- Cookies and usage logs
- Location data (if you grant permission)
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Match customers with service providers
- Process payments and manage memberships
- Send important updates and support messages
- Improve platform functionality and user experience
- Respond to user inquiries and provide support
- Monitor for fraud and platform misuse
We do not sell your personal data.
3. Sharing Your Information
We may share your information with:
Service providers (to connect customers with professionals)
Payment processors (for billing and subscription management)
Legal authorities (if required by law or to protect rights and safety)
Marketing tools (for email delivery, with your permission)
We do not share or sell personal data to third-party marketers.
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your experience and collect usage data. You can disable cookies through your browser settings, but this may affect site functionality.
5. Data Security
We use industry-standard security protocols to protect your information, including SSL encryption, secure payment gateways, and account access restrictions. However, no online system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
You have the right to:
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Access and update your personal information
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Request deletion of your account
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Opt out of non-essential emails at any time
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Request a copy of the data we hold about you
To make a request, please email: privacy@gurus911.com
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.” Continued use of the platform after changes means you accept the new terms.
10. Contact Us
If you have any questions or concerns about this policy or your data, please contact:
Email: privacy@gurus911.com